Privacy Policy

This Privacy Policy covers the information Savor E-business Retails Pvt. Ltd. ("Platform" and/or "We") collects from the user(s) ("User(s)" and/or "You") of www.inknibs.in ("Website"). This Privacy Policy should be read in conjunction and together with the User Agreement of the Website available on the Website and the E-Commerce Services Agreement, if applicable. Personal Information of a User(s) is collected if the User(s) registers with the Website, accesses the Website or take any action on the Website. Here are our privacy principles:

Providing information to us is your choice.

You can choose to have the Personal Information provided by You deleted.

You always have the option to opt-out of receiving communications from us.

Privacy Policy - Location-Based Delivery Assignment

Our app utilizes the user's location to provide a personalized and efficient experience for delivery orders. By granting the app access to your device's location, you consent to the collection and processing of this data for the sole purpose of assigning delivery orders based on proximity. Rest assured that we prioritize the privacy and security of your location information. We do not share your precise location with any third parties without your explicit consent. Additionally, you have the option to control location sharing within the app settings and can revoke this permission at any time. We retain location data only for the necessary duration required to fulfill delivery assignments and improve our service. For more details on how we handle user data, please review our complete Privacy Policy. If you have any concerns or inquiries regarding the use of your location data, please contact our support team. Your trust and satisfaction are paramount to us, and we are committed to safeguarding your privacy while offering a seamless delivery experience.

Device permissions & Information Collection and Use section

The Personal Information which You may provide to us and/or which we may collect is or could be the following:

1. Your registration details which may include the email address and password provided by You. You may note that We adopt reasonable security measures to protect Your password from being exposed or disclosed to anyone including the Platform.
2. Your shipping, billing, tax registration, and other information pertaining to Your sale or purchase transaction on the Website.
3. Your transaction details with the other users of the Website. Your usage behavior of the Website.
4. Details of the computer system or computer network which You use to visit the Website and undertake any activity on the Website.

Our primary purposes in collecting information from You are to allow You to use the Website and various features and services offered by the Platform on or in relation to the Website; contact you for any services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record Your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to you; and such other uses as provided in the User Agreement, this Privacy Policy and the E-Commerce Service Agreement, if applicable. We may also use the information for transactional emails or to provide You with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Platform or its parent, subsidiary and affiliated companies ("Platform Entities") and its joint ventures.

We may also collect information to track User behavior and preferences for internal analytics from all Users of the Website. This information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons. Please ……………….

We may combine your Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other Users using our Website to attempt to provide You with a better experience on our Website.

You understand, agree and acknowledge that our collection, storage and processing of your Personal Information is for a lawful purpose connected with a function or activity of the Platform Entities and its joint ventures. You further understand, agree and acknowledge that your Personal Information which is classified as sensitive personal information as per applicable laws is considered necessary for the Platform to provide various services on its Website to You and for Your usage of the Website and other services provided by Platform in relation to the Website.

Information Sharing and Disclosure

We may share personal information internally within our group companies, affiliates, related companies and with other third parties for purposes of providing products and services offered by them. These entities and affiliates may share such information with their affiliates, business partners and other third parties for the purpose of providing You their products and services and may market to You as a result of such sharing unless you explicitly opt-out.

We may disclose Your personal information to third parties, such as sellers, business partners etc. This disclosure may be required for us to provide You access to our products and services; for fulfilment of Your orders; for enhancing Your experience; for providing feedback on products; to collect payments from You; to comply with Our legal obligations; to conduct market research or surveys; to enforce Our User Agreement; to facilitate our marketing and advertising activities; to analyse data; for customer service assistance; to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Our product and services.

Compliance with Laws and Law Enforcement

Platform cooperates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Platform may also provide your Personal Information to various tax authorities upon any demand or request from them.

Business Transfers

Platform may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Should such a sale or transfer occur, we will ensure that the Personal Information You have provided through the Website is stored and used by the transferee in a manner that is consistent with this Privacy Policy.

Email Policies

Platform may use your Personal Information for the aforementioned purposes of the Website. You have full control regarding which of these emails You want to receive. If You decide at any time that You no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective.

Deleting Your Information

If You wish to have the Personal Information that You have provided to us deleted, You can always do so by sending a request to us on the e-mail id provided at the bottom of this page. You may note that deletion of certain Personal Information may lead to cancellation of your registration with the Website and your access to certain features of the Website.

Security

Platform uses ordinary industry standard technology designed to help keep your Personal Information safe. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, We will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on reasonable commercial efforts basis that any agent or third party that we employ complies with the same security standards as us for the protection of your Personal Information.

Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If You are located outside India and choose to provide information to us, please be aware that Platform keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.

Unfortunately, the transmission of information over the Internet is not completely secure. Although We strive to protect your personal data, We cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once We have received your information, We have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.

Links to Other Sites

We provide links to other websites for your convenience and information. These sites may have their own privacy policies in place, which we recommend You review the same if You visit any linked websites. We are not responsible for the content of linked sites or any use of the sites.

Children Information

Use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from children under the age of 18 years. If you have shared any personal information of children under the age of 18 years, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

Changes in Privacy Policy

From time to time We may update this Privacy Policy. Your continued subscription to our Services constitutes an acceptance of the then-current Privacy Policy and User Agreement so We encourage You to visit this page periodically to review any changes.

Phishing

Identity theft and the practice currently known as "phishing" are of great concern to Platform. Safeguarding information to help protect You from identity theft is a top priority. We do not and will not, at any time, request your credit card information or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

Contact Us

If You have any questions about this Privacy Policy, the practices of Platform or your dealings with the Website, You can contact us via the e-mail at the bottom of the page.

Grievance Officer

In accordance with Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer currently is Mr. Divyanshu Solanki, with address at B-152, RHO-II, Sec-37, Greater Noida, Uttar Pradesh - 201307, with email ID: grievenace@inknibs.in, contact no.: 87007-70105.